Our Privacy Policy

At The Amerta Jungle Retreat (TAJR), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, or interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, nationality, payment details, and booking preferences. This information is typically collected when you make a reservation, submit an inquiry, subscribe to our newsletter, or contact us through our website.

We may also automatically collect certain non-personal information, such as IP address, browser type, device information, pages visited, and usage patterns, to help us improve our website performance and user experience.

2. How We Use Your Information

The information we collect is used to process reservations, respond to inquiries, provide requested services, and communicate important updates related to your stay. We may also use your information to personalize your experience, improve our offerings, and send promotional materials or newsletters, only if you have chosen to receive them.

TAJR does not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality and improve your browsing experience. Cookies help us understand how visitors interact with our website and allow us to remember preferences for future visits. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

4. Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to safeguard your data, please note that no method of transmission over the internet is completely secure.

5. Sharing of Information

Your personal information may be shared only with trusted third parties who assist us in operating our website, processing payments, or delivering services, and only when necessary. These parties are required to maintain the confidentiality of your information.

We may also disclose information if required by law, regulation, or legal process.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to access, update, correct, or request deletion of your personal information held by us. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. TAJR is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

TAJR reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of those changes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

The Amerta Jungle Retreat 
Phone: +62 812-2882-8464
Location: Jl. Kb. Padangan, Padangan, Kec. Pupuan, Kabupaten Tabanan, Bali 82163